touchpoint

In addition to terminal devices, all personnel, places, and things connected to the network should also be considered.

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Understand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.

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touchpoint

touchpoint

In addition to terminal devices, all personnel, places, and things connected to the network should also be considered.

Learn more

resource

resource

Understand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.

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Unified communications across multiple systems

Unified communications across multiple systems

The solution brings together systems that are traditionally deployed and managed separately, such as access control intercom, telephony, paging, emergency help points, radio communications, and dispatch software. Based on the SIP standard, it enables centralized control and coordinated operation across the entire site, reducing system fragmentation and simplifying day-to-day management.

One-touch emergency calling for faster response

Emergency help points can be installed in critical areas such as parking facilities, public walkways, production areas, equipment rooms, and elevators. When an incident occurs, staff or visitors can place an immediate call to the control room or security office with a single button press. Operators can respond in real time, open a live audio channel, assess the situation, and initiate the appropriate response workflow without delay.

One-touch emergency calling for faster response
Video-linked incident handling

Video-linked incident handling

When an alarm or help call is triggered, the system can automatically associate the event with the relevant video feed. This allows operators to verify conditions on site while speaking with the caller, making incident handling faster and more accurate. Audio communication and live video verification work together to improve decision-making and reduce false assessments.

Zoned paging and emergency broadcasting

The platform supports live paging, scheduled announcements, text-based broadcasting, and emergency evacuation messages. Different broadcast zones can be defined for office areas, production areas, dormitories, parking zones, and public spaces. During normal operations, the system can be used for routine announcements. In an emergency, it can quickly deliver instructions, warnings, or evacuation guidance to the right area at the right time.

Zoned paging and emergency broadcasting
Alarm linkage and closed-loop response

Alarm linkage and closed-loop response

The solution supports fire alarms, distress calls, access-control events, paging linkage, and predefined emergency response workflows. It can also integrate with external devices such as smoke detectors, infrared sensors, and audiovisual alarm units. From alarm activation through verification, notification, and dispatch, the platform supports a complete closed-loop response process that helps teams act quickly and consistently.

Mobile coordination through radio integration

With RoIP gateway integration, existing analog and digital radios can be connected to the system, allowing security, maintenance, and patrol teams to stay in contact with the control center in real time. This extends communications beyond fixed endpoints and supports faster coordination across large industrial sites where mobile staff play a critical role in incident response.

Mobile coordination through radio integration
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